Luxury Optical

Return & Exchange


Sunglasses

Sunglasses can be exchanged within 7 days of purchase. Exchange item(s) must be in original condition with packaging, warranty cards, and/or certification of authenticity. If price differs in item chosen and item being exchange, store credit will be issued.

Prescription Glasses

Prescription eyewear was customized for each individual fit. Prescription eyewear can be exchange only.

For exchanges due to prescription adjustments, please review "Manufacturer Warranty" with purchase.

Contact Lenses

There are no refunds on contact lenses purchases. Exchange for the same product with a different prescription can be made within 180 days from purchase date.

Exchange item(s) must be in original conditions. Boxes of contact lenses must be unmarked, undamaged, unopened, uncut and not expired. There are no exchanges or refunds for all astigmatism/toric and presbyopia/multi-focal products due to specific customization on these products.

Holiday Exchange Policy

2020

Gift exchange only until January 15, 2021.

No refunds. Exchange only .

If price differs in item chosen and item being exchange, store credit will be issued.

Final sales item, no exchange or refund.

All exchange items are subject to inspection.

No exchange accepted on Dec. 26, 2020.

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